SMART ASSISTANCE
1. Offering comprehensive credentialing services and facilitating insurance paneling for physicians across Federal and Commercial Payers.
2. Vigilantly monitoring your Medical Practice’s Aging and Accounts Receivable (AR) days, adhering to a benchmark of no more than 10% Old A/R (120+ days) relative to the total A/R, with an average of 48 days in AR.
3. Furnishing transparent financial reports, including CPT-wise, denial reports, doctor-wise, year-to-date (YTD), month-to-date (MTD), and Payer Class reports, along with timely delivery of Monthly/Quarterly/Annual Practice Performance Reports (PPR).
4. Implementing Electronic Fund Transfer (EFT) and Automated Clearing House (ACH) setups, alongside Electronic Remittance Advice (ERAs) for expediting payments and receipt of electronic explanations of benefits (EOBs) from payers.
5. Ensuring a seamless Patient Customer Service experience, prominently displaying our contact number on patient statements.
6. Identifying and resolving global issues that impede payments, ensuring smoother financial processes.
7. Conducting Medical Coding in accordance with Local Coverage Determination (LCD) and National Coverage Determination (NCD) guidelines to substantiate the medical necessity of procedures/services.